Last week I went to a Tech Talk at Microsoft where we talked about Lean Product Development, a topic that is near and dear to my heart. One of the main points was that resource utilization of 100% is not necessarily a good thing. Those of you who have a project manager or two breathing down your neck every day, know that they are usually looking to reach 100% utilization, because in their world that is where we reach optimal productivity. Now, don’t take this as me bashing project managers. They also have people breathing down their necks, because they...